Privacy Policy

At Ambitions Jewellers, we value the trust you place in us when you visit our website (www.ambitionsjewellers.com) or contact us, and we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

What We Mean by “Personal Information”
"Personal Information" refers to data that directly identifies you, such as your Name, Address, Phone Number, or Email Address.

Information We Collect
We collect a variety of personal and behavioural data to offer you a better experience:

• Contact Information: Name, Address, Phone Number, Email ID.
• Purchase Information: Items purchased, customizations (e.g., size, design, metal, weight), payment method and details, billing/shipping address.
• Profile & Account Information: Preferences, saved items, product reviews, wishlist, registrations, and communication preferences.
• Demographic Details: Age, gender, pin code, date of birth.
• Call Details: Recordings and notes from customer service conversations.
• Device & Browsing Info: Device type, browser, IP address, cookies, session info, pages viewed, navigation behavior, referring URLs.

How We Collect Information
We collect your data through the following means:

• Directly From You: When you purchase, register, contact customer service, subscribe to updates, or participate in promotions/events.
• From Third Parties: Analytics providers, advertising networks, demographic data sources, and social media platforms.
• Social Media Platforms: If you connect or interact with us via platforms like Instagram, Facebook, Pinterest, etc.

Cookies and Tracking Technologies:

• Cookies (session-based or persistent)
• Web Beacons
• Log Files
• Flash Cookies
• Other automatic tracking tools

How We Use Your Information
We use your information for various business and customer service purposes, including:

• Order Fulfilment: To process and deliver your orders, including customized and made-to-order pieces.
• Customer Service: To respond to your inquiries, complaints, or feedback.
• Personalization: To tailor your shopping experience based on your preferences and history.
• Marketing & Promotions: To keep you informed about the latest collections, deals, offers, events, and launches.
• Analytics: To understand user behaviour, website performance, and product popularity.
• Business Operations: For audits, reporting, security checks, fraud prevention, and research.
• Legal & Compliance: To respond to legal requests, protect our rights, and ensure customer safety.

Communication Preferences
You may receive communications from us regarding your transactions or promotional updates. You can always opt-out or update your preferences by contacting us or using the unsubscribe link in emails.

Report Unwanted Communication
If you have received any unsolicited communication that seems to be from Ambitions Jewellers, please report it by forwarding the email or call details to:
📧 care@ambitionsjewellers.com